How to keep selling when the internet goes down

For many shops a lost connection is a normal part of the week: the network is congested at the market, data runs out at the worst moment, or the router goes off when the generator takes over. If the till stops when the internet stops, you either turn customers away or go back to writing sales in a notebook, and those sales then have to be typed in later, if anyone remembers.

An offline-capable POS removes that gap. Sales keep being recorded properly, with receipts and stock changes, and reach your records once the connection returns.

Keep selling as normal, with a few habits for payments you cannot confirm online:

Good offline systems sync on their own. StockỌja checks every 20 seconds and whenever it notices the connection is back, then sends each sale exactly once, with the time it was really sold, so your daily figures stay correct. Offline sales then get their normal receipt numbers.

Afterwards, open the sync status and check two things: that nothing is still waiting, and whether anything needs attention.

The most common case is two tills selling the last unit of a product while both were offline. When they sync, the first sale takes the stock and the second is flagged instead of pushing your stock below zero. Count the item, correct the stock if needed, then press Try again. If a sale was entered twice by mistake, choose not to sync it: it stays on the device marked as not synced, so nothing is ever deleted silently.

A price that changed in the office while the till was offline is handled fairly: the customer paid the shelf price the till showed, so that price is kept.

Other everyday work can carry on too. In StockỌja you can record expenses, adjust stock after a delivery or a breakage, and record returns for sales made on that device while offline. They sync the same way as sales. See the POS and inventory management pages for the rest of the picture.