Help and questions.

StockỌja is business management software for shops and growing businesses. It brings inventory management, a point of sale, sales and expense tracking, customers, suppliers and an online store into one system, so stock, sales and money are always in one place.

Businesses that sell physical products and have outgrown notebooks and spreadsheets: boutiques and fashion brands, phone and accessories shops, beauty and cosmetics sellers, wig and hair businesses, and general retailers, from one shop to several branches. It is built first for businesses in Nigeria.

No. StockỌja runs in the browser on your phone, tablet or computer. Sign up, add your products and you can sell the same day.

Yes. Import products from a CSV file, including SKUs, selling and cost prices, low-stock levels and opening stock, then adjust anything in the app.

Add them as variants of one product. Each variant has its own SKU, barcode, price and stock. See product management.

Record an adjustment with a reason such as stock count, damaged, expired or lost. The change is kept in the item’s history with who made it.

Yes. Set a low-stock level per product; items at or below it are flagged on the dashboard and can notify you in the app, by email or by push.

Cash (with change worked out for you), card on your own terminal, bank transfer, or a mix of these on a single sale.

Yes. A scanner that types into the search box works; an exact barcode or SKU match goes straight into the cart.

Yes. Receipts are formatted for 80 mm thermal printers, and every sale can be looked up later in sales history.

Yes. If the connection drops, the till keeps selling: sales are saved on the device with a receipt and sync automatically, exactly once, when you are back online. Open the POS online once on each device first so it has your products. See selling when the internet goes down.

Recording expenses, adjusting stock and returning items from sales made on that device. Coupons, held sales, voids, editing expenses and adding new customers need a connection.

You get a storefront at yourname.stockoja.com with your logo and colours. Customers choose a branch, order, and either pay online through Paystack or pay when they collect. Orders arrive in your dashboard and the stock is held until pickup. Online payments go to your bank account through Paystack, less a small platform fee that depends on your plan, and cancelled paid orders are refunded to the customer automatically.

Add your bank account in Payouts. Paystack splits each online payment: your share goes to your bank account and the platform fee goes to StockỌja. The Payouts page shows sales, fees and what was paid to your bank.

The customer is refunded automatically through Paystack. If a refund cannot go through, StockỌja keeps retrying and lets you know if it still needs your attention, so you can try again from the order.

Orders are for pickup from your branches. StockỌja does not arrange delivery.

Not yet. Stores are published at yourname.stockoja.com.

Yes. Each branch has its own stock, staff and sales, and you can move stock between branches with a transfer. Your plan sets how many stores you can add.

Yes. Give each person a role. A cashier can be limited to the POS at one branch, while managers and owners see more. Sensitive changes are recorded in an activity log.

Yes. One store, two staff accounts and 50 products, with the POS and an online store. See pricing.

In naira, through Paystack. Change your plan from Plan & billing inside the app.

Yes, a platform fee on online store orders paid online through Paystack. The rate depends on your plan; see pricing. POS sales and pay-on-pickup orders have no platform fee.